Premier resource for training, coaching, consulting, and leadership
In this episode number 65, “In the Eye of the Cash-holder” Part 1B, we continue our discussion of “stable & capable” processes with reference to customer or client expectations.
Read MoreIn this episode number 64, we introduce the concepts of stable and capable processes, and what they mean “In the Eye of the Cash-holder.” (That’s your customer.)
Read MoreIn this episode number 14 (Part 4 of 4), we wrap up our “Measure the Right Stuff” project metrics series with Project Goal Setting: the 70% rule of thumb.
Read MoreIn this episode number 12 (Part 2 of 4), we unwrap the mystery of choosing project metrics. We uncover the hidden waste within common business metrics, from yield to defects, and the challenges with introducing more accurate Six Sigma metrics.
Read MoreIn this episode number 146, we get back to "Completely Intentional," part 2 of ourMistake Proofing series.
Read MoreIn this episode number 144, we go "Completely Intentional" with part 1 of this series on Mistake Proofing.
Read MoreIn this episode number 128, Jacob and I discuss asking "So What" as a possible tool.
Read MoreIn this episode number 122, Jacob and I introduce several takes on the Failure Modes and Effects Analysis. We're gonna talk about the FMEA.
Read MoreIn this episode number 119, Jacob and I roll out the Cause and Effects matrix in relation to the fishbone diagram. "Netted Fishikawa."
Read MoreIn this episode number 118, Jacob and I both review some real "fishy" applications with part 2 of "Fishing for the truth" closing out our series on the fishbone or cause & effects diagram.
Read MoreIn this episode number 117, Jacob and I go fishing, well, soft of. We're "Fishing for the Truth" with the Ishikawa diagram, more commonly known as the "Fishbone," We discuss its typical format and some alternative approaches.
Read MoreIn this episode number 116 we discuss the many uses of the"5 Why's" and why you should become the "Back Pocket 5-Why MacGyver.
Read MoreFor this episode number 82 we will feature a blog-post and excerpt from an upcoming book called, "Is Lean Six Sigma Right for Me?" One of two books coming out soon from E6S Industries. It's a short episode, and something different.
Read MoreIn this episode number 78 we read through and respond to some of your comments in this long overdue listener feedback episode.
Read MoreIn this episode number 77 we conclude our series on the "8 wastes" with an in-depth look at Defects and Motion "Go the Extra MILE MR TOYOTA - Part 5.
Read MoreIn this episode number 71, “Spec or Spirit Part 1B -What to expect when you're not spec-ing,” we continue our discussions over some scenarios where specs and expectations don’t match... Helpful tip: The customer is always right, except for when they are wrong, and you’re willing to lose them.
Read More