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Intro: Welcome to the E6S-Methods podcast with Jacob and Aaron, your weekly dose of tips and tricks to achieve excellent performance in your business and career. Join us as we explore deeper into the practical worlds of Lean, Six Sigma, Project Management and Design Thinking. In this episode number 144, we go "Completely Intentional" with part 1 of this series on Mistake Proofing. If you like this episode, be sure to click the "like" link in the show notes. It's easy. Just tap our logo, click and you're done. Tap-click-done! Here we go. http://bit.ly/E6S-144 Leave a Review! http://bit.ly/E6S-iTunes
***Completely Intentional - Mistake Proofing***
Objection 1: mistake proofing is no different than "engineering"
Counter 1: Agreed, but beware of "over-engineering." These should be solutions that are elegant because they are simple.
Objection 2: Mistake proofing are only band-aids. They don't get to the root cause.
Counter 2: If a mistake-proof cannot be put on a root-cause than a mistake proof on the symptom is better than nothing.
I What a mistake proof is,
a. American Society for Quality (ASQ): Mistake proofing is the use of any automatic device or method that either makes it impossible for an error to occur or makes the error immediately obvious once it has occurred.
i. will add: reduces the severity (impact) or symptom of the occurrence; including perception
ii. As complex as highly engineered solution or as simple as 5S and color coding
b. Different names
i. Fail-safe, idiot proof, fool-proof, poka-yoke, counter measures, some overlap with Jidoka, etc.
II Benefits - Catch Errors at the source (not inspection or Quality Control)
a. Less time spent on training workers;
b. Elimination of many operations related to quality control;
c. Unburdening of operators from repetitive operations;
d. A reduced number of rejects;
e. Immediate action when a problem occurs;
f. 100% built-in quality control.
III Types of Error-related Defects:
a. Incorrect or Omitted Processing or misoperation
b. Improper set up or adjustment
c. Missing or Incorrect Parts
IV Human Error Causes:
a. Inadvertent Errors and Forgetfulness
b. Misunderstanding, Undertrained, Lack of Standards/supervision
c. Errors in Identification
d. Willful & Intentional Errors
e. Surprise Errors
Outro: Thanks for listening to episode 144 of the E6S-Methods podcast. Stay tuned for part 2 of "Completely Intentional - Mistake Proofing" in episode 145. Don't forget to click "like" or "dislike" for this episode in the show notes. Tap-click-done! If you have a question, comment or advice, leave a note in the comments section or contact us directly. Feel free to email me "Aaron", firstname.lastname@example.org, or through our website, we reply to all messages. If you heard something you like, then Clammr and share it. Don't forget you can find notes and graphics for all shows and more at www.E6S-Methods.com. "Journey Through Success. If you're not climbing up, you're falling down." Leave a Review! http://bit.ly/E6S-iTunes