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E6S-155 Ctrl+Shift+Esc - Down with the Dogma!

January 07, 2017 by Aaron Spearin in culture, business, customer

In this episode number 155, we just ask "Ctrl+Shift+Esc" to break us out of here.  "Down with the Dogma!"    Jacob and I discuss where and when we think certain rules just shouldn't apply, or no longer make sense and may actually do more harm.  

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January 07, 2017 /Aaron Spearin
standard work, customer experience, service
culture, business, customer
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