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In this episode number 155, we just ask "Ctrl+Shift+Esc" to break us out of here. "Down with the Dogma!" Jacob and I discuss where and when we think certain rules just shouldn't apply, or no longer make sense and may actually do more harm.
Read MoreIn this episode number 139, part 2 of a presentation: "Hands on Training in a Hands-off Service Industry."
Read MoreIn this episode number 138, a presentation: "Hands on Training in a Hands-off Service Industry."
Read MorePlease enjoy this rebroadcast of episode 76 with Doug Sandler, best selling author of "Nice Guys Finish First."
Read MoreIn this episode number 125.... I'm baack! Yup! I'm Back! (This is Aaron). Perhaps you didn't know I was gone, but I was, for a long time, performing substitute work during a strike.
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