I hate rebroadcasts, so I apologize. I fell ill this week and don't have the energy put together a new episode. Please enjoy this "oldie," if you haven't already heard it. For the rest, we'll be back next week.
Intro: Welcome to the E6S-Methods podcast with Jacob and Aaron, your weekly dose of tips and tricks to achieve excellent performance in your business and career. Join us as we explore deeper into the practical worlds of Lean, Six Sigma, Project Management and Design Thinking. In this rebroadcast of episode number 8, Jacob and I discuss how to run a team meeting. We give recommendations for effective facilitation of a team, how to get the most out of your meeting and what you can do to avoid meeting derailment. If you like this episode, be sure to click the "like" link in the show notes. It's easy. Just tap our logo in the artwork, click and you're done. Tap-click-done! Here we go. http://bit.ly/E6S-008RB Leave a Review! http://bit.ly/E6S-iTunes
I. Start with Meeting Basics
A. Schedule Ahead of time
B. Pre-schedule with key attendees
C. Coordinate meeting space
D. Phone numbers & Web meeting spaces
E. Arrange meals
F. Send Agenda ahead of time with a clear meeting goal.
G. Communicate any pre-work needed
H. Pre-test any Audio/Video equipment
II. Facilitating a Committee
A. Be consistent with team members, meeting times/agenda, and frequency
B. Groups that seldomly meet will struggle with alignment and decisiveness. Overview of team phases FORMING, STORMING, NORMING, PERFORMING… If the team only meets a couple times a year, and they are differently engaged in the company, you won't make it through the norming phase and struggle to perform.
C. Create Ground Rules and revisit at the start of each meeting to ask for commitment
D. Keep the meetings short (2 hrs max).
i. Many people (especially Executives) have short attention spans (High D’s)
ii. Meetings are expensive (2 hour meeting with executives could cost $1500 in labor hours--- i.e. other work not getting done)
iii. Quality of the meeting will wane and the room energy will fall out.
iv. Discuss some exceptions (using time consuming tools like FMEA, or you bring in or are a resource on a trip for this project, or performing some sort of stand-down event.)
E. Maintain a “living” project idea list and status report on open projects.
III. During the meeting
A. Facilitate the LSS Tool (whatever tool you’re using)
B. Understand underlying agendas
i. Different people have different agendas when coming into a selection meeting. "DiSC models. Agendas, Group Dynamics. Key Players.
ii. Read the group dynamics
iii. Who’s the alpha? What is their agenda?
iv. Agenda examples:
a. CFO - Share holder value, Stock Market Standing
b. General Manager - hitting his bonus targets, growing the business, overall profitability
c. Line manager - preserving his status (protecting his turf), keeping his people, keep job
d. All of them - avoid embarrassment, find a way to look good (for most, this is more powerful than what is best for the company)
v. Is the discussion and debate healthy moving along or a stalemate and gridlock?
a. Be the one to get it back on track. Reference the agenda and ground rules when necessary.
b. Know when to quit or change direction with your tool
1. If the meeting is going to long or if it’s clear where everyone’s head is, common pet peaves, then forego the C&E and go to a group vote or affinity.
2. If the meeting is a stalemate on a project level and it’s difficult to come to a consensus with Affinity or voting, then break it down into CTQs and debate the CTQs individually with a C&E.
Outro: Thanks for listening to this rebroadcast of episode 8 of the E6S-Methods podcast. Don't forget to click "like" or "dislike" for this episode in the show notes. Tap-click-done! Stay tuned for episode number 121, where Jacob and I continue with the second 5 of the "10 Criteria to Use for Evaluating Six Sigma Projects." We love hearing from our listeners and learning about how you use Lean and Six Sigma. Feel free to email us, firstname.lastname@example.org, or contact us through our website, we reply to all messages. Reviews on iTunes are always appreciated and keeps us higher in the ranks and allows us to reach more superstars like you. Don't forget to you can find notes and graphics for all shows and more at www.E6S-Methods.com. "Journey Through Success. If you're not climbing up, you're falling down? Leave a Review! http://bit.ly/E6S-iTunes